Privacy Policy

At raagpret.pk, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your information.

By accessing or using our website, you agree to the practices described in this Privacy Policy, as well as our Terms & Conditions.

Personal Data We Collect

We may collect personal information that you provide directly to us, including:

 Name

 Address

 Email address

 Phone number

 Date of birth

This data is collected when you place an order, subscribe to our newsletter, create an account, or otherwise interact with raagpret.pk.

 How We Use Your Personal Data

We use the information we collect to:

  •  Process and fulfill your orders
  •  Provide customer support
  •  Send you relevant offers, updates, and marketing content (if you have opted in)
  •  Improve our website, services, and customer experience

We may analyze your personal data to offer tailored promotions and recommendations. Your data will be kept only as long as necessary to provide our services or as required by law, after which it will be securely deleted.

 Sharing Your Information

We may share your personal data with trusted third-party service providers or affiliates of raagpret.pk who assist us in operating the website, processing transactions, or delivering services to you.

All such partners are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to raagpret.pk.

We do not sell, rent, or trade your personal data to unaffiliated third parties.

Your Rights

You have the right to:

  • Request details of the personal data we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your data when it is no longer needed
  • To exercise your rights, please contact us through the details provided on our website.

Cookies

raagpret.pk uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our website’s performance.

Third-Party Cookies

We use third-party cookies, such as Google Analytics, to collect aggregate statistical data on site usage. These cookies may be stored for up to 24 months and help us improve our services.

 Returns & Exchanges Policy (Special Note)

While raagpret.pk does not offer returns or exchanges under normal circumstances, we do provide Conditional Exchange in cases of product quality issues reported within 48 hours of order confirmation or delivery.

Exchange process:

  • Contact our customer care team via the details provided on our website.
  • Share the product link and details for the requested exchange.
  • Confirm your exchange by providing size or customization preferences.
  • Exchange requests are processed within 24–48 hours after confirmation.