FAQs

How does raagpret.pk protect my privacy?

We value your privacy and protect your personal data when you use our website. All information you share with us is stored securely and used only to provide you with the best shopping experience.

What personal data does raagpret.pk collect?

When you shop or create an account, we may collect:

Your name

 Address

 Email address

 Phone number

 Date of birth

We collect this information when you place an order, subscribe to our newsletter, or create an account on raagpret.pk.

How is my personal data used?

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send you updates, promotions, and offers (only if you opt in)
  • Improve our services and website
  • Analyze shopping preferences for better recommendations

Your data is kept only as long as needed for these purposes or as required by law, after which it’s securely deleted.

Does raagpret.pk share my information with third parties?

We may share your data with trusted service providers who help us operate our website, process payments, and deliver products.

We do not sell your personal data to anyone.

What rights do I have over my data?

You can request to:

  • See the data we hold about you
  •  Correct inaccurate details
  •  Have your data removed if it’s no longer needed
  •  Contact us via our official channels to make these requests.

What is raagpret.pk’s return and exchange policy?

We don’t offer returns or exchanges under normal conditions.

However, if you receive a product with a quality issue, you can request a Conditional Exchange within 48 hours of order confirmation or delivery.

How to request an exchange:

  • Contact our customer care team using the official details on our website.
  • Share the product link and the details of the exchange request.
  • Provide your preferred size or customization details.
  • Your request will be reviewed, and confirmation will be sent within 24–48 hours.

Does raagpret.pk use cookies?

Yes. We use cookies to make your shopping experience smoother and remember your preferences.

What about third-party cookies?

We use tools like Google Analytics to gather statistics about our website traffic.

These cookies may be stored for up to 24 months.